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REFUND POLICY
Passion Love Boutique purchases returned within 14 days of their original shipment date in new, unworn, and original condition are eligible for store credit or an exchange. (All exchanges are dependent on existing stock.)
All requests for a refund or exchange must be submitted via the Returns Portal.
Customers are financially responsible for shipping the item back to Passion Love Boutique for the return or exchange. However, we will supply a return label and deduct the costs from the store credit issued.
Upon receiving your return item(s), we will inspect it for defects and signs of wear. If we detect that the item has been worn or damaged, we reserve the right to deny your return.
Once we have determined your item is in good condition, you will be emailed a store credit. Please allow up to 7 business days for your return to be processed and finalized.
FINAL SALE ITEMS
Discounted items and items purchased on promotion are NOT eligible for return. These items are FINAL SALE.
If you used a coupon or bought an item on clearance, the item is final sale.
Bodysuits are FINAL SALE due to the delicate nature of the item.
ORDER NOT DELIVERED OR RETURNED TO SENDER
In the event that your order is returned to us as undelivered, there will be a 15% restocking fee deducted from your refund. If we issue a refund, it will be minus the restocking fee and shipping cost.
Please ensure that your address is correct when you place your order.
By completing a purchase with Passion Love Boutique, you are agreeing to our entire return policy.
For any questions, please send an email to info@passionloveboutique.com.